Where do you ship?
Currently we are shipping Canada wide and are looking to expand across North America very soon!

How long will my neon light last?
All neon lights are guaranteed to last over 50,000+ hours! The equivalent to having your light on 24/7 for 3 years! All signs come with a 1-year manufacturer's warranty.

Can I use my neon light outside?
These custom neon lights are for indoor use only. If you would like an outdoor neon light please send us a message.

How long does it take for my neon light to arrive?
All neon lights are hand-made to order. You can expect your neon light to arrive approximately +/-10-14 days after purchase.

How do I install my neon light?
Each neon light comes with mounting screws for easy installation.

Can you design custom neon lights?
Absolutely! If you don’t see what you’re looking for, send us a message with your vision and we’ll get to work!

Can you recreate my logo?
We love helping businesses stand out and recreating logos! Send us a message with your logo file so we can get started.

Can I mix and match fonts and colours?
Of course! Send us a detailed message with your vision for your neon sign and we’ll help you bring it to life! Please keep in mind that once created, colours may appear slightly different in person. 

Can I order this as a gift?
Totally! Just leave a message for the receiver in the notes section and we’ll ship it right to them!

Do you offer gift cards?
Yep! Gift cards are available in $50 increments. Contact us for more details.

How is my sign mounted?
Your neon design is mounted on 5mm clear, contour cut, acrylic backing for a discrete, modern feel.

Do you offer a warranty?
All lights are backed by a 1-year limited manufacturer warranty. If your sign is found defective within 1-year, we will replace your sign at no charge. You will be responsible for shipping fees to return the old sign to us and for the new sign that will be sent to you. 

Due to the custom, hand-made nature of all orders, all sales are final and returns/refunds are not possible. Tiny imperfections may be visible prior to hanging that will not be noticeable once mounted and colours may appear slightly different in person. Damage during installation not covered. 

Signs are designed in Canada